Ship to Sure Imports Announces Termination of Key Employee, Discontinues Official Contact Number

Kingston, Jamaica, July 4, 2026 — In the intricate, often high-stakes world of international freight forwarding, trust and clear lines of communication are absolutely paramount. A single misstep can mean lost shipments, fraudulent transactions, or total supply chain chaos.

So, when a company like Ship to Sure Holdings Limited issues an “Important Notice” effectively severing ties with a key figure in its China and Japan freight operations, it immediately raises questions—and, more importantly, it requires immediate, definitive action from customers.

Ship to Sure Imports has announced that Mr. Delton Frater is no longer employed by or affiliated with the company, effective immediately. This isn’t just a routine HR announcement.

Along with his departure, the telephone number 876-359-3405 has been explicitly declared “no longer an official Ship to Sure contact number” for any company-related business, including payments, shipment inquiries, or sourcing requests.

Why this matters: In the logistics business, an unauthorized contact point is a gaping security vulnerability. The company is actively disclaiming responsibility for “any transactions, agreements, payments, instructions, or representations made through the above-mentioned number after the date of this notice.”

This is a stark warning. Any customer who has been dealing with Mr. Frater or using that specific phone number for China or Japan-related shipments needs to cease immediately and re-route all communications through official channels.

Key Actions for Ship to Sure Customers:

• Discontinue Contact: Stop using telephone number 876-359-3405 immediately.
• Verify Channels: Only communicate through official company channels (website, verified email addresses).
• Report Suspicious Activity: If you suspect any unauthorized transactions or requests, contact Ship to Sure’s Customer Care Team through their official websites.

The implications for customers, particularly those heavily reliant on Ship to Sure for their China and Japan sourcing and shipping, are significant. The notice emphasizes the need for customer “protection,” which suggests a proactive effort to mitigate potential risks associated with the employee’s departure. While the specific reasons for Mr. Frater’s termination are not disclosed, the urgency and specificity of the public notice point to a situation requiring absolute clarity.

In an industry where seamless, secure supply chain management is the bedrock of operation, a sudden disruption of this nature can trigger anxieties. Ship to Sure, which operates through its primary websites www.shiptosureja.com and www.jamaicasourcingpro.com, is urging customers to revert to these official portals for all future inquiries. The subtext here is clear: trust nothing outside the explicitly sanctioned lines of communication.

This type of announcement, while necessary, can sometimes lead to speculative fears in the business community. However, Ship to Sure’s immediate, public, and unequivocal notice is the correct move for maintaining transparency and securing customer operations in the wake of such a significant personnel change. For any businesses relying on their services, the message is simple: stay vigilant, stick to the official channels, and confirm everything.