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2023

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10 Software Solutions Users Actually Love (According to Real Reviews!)

Tired of marketing hype and vendor promises? Finding the right software for your business shouldn’t be a guessing game.

Info-Tech Research Group just released its “Most Loved” software solutions list, and it’s based on real user feedback. This means these aren’t just feature-rich platforms; they’re the ones that truly deliver exceptional user experiences and drive results.

Here’s a breakdown of the top 10 solutions that users are raving about (in ranked order!):

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1. Google Cloud (NPS: +98%)

  • Why users love it: Google Cloud offers a phenomenal foundation for businesses looking to build and scale diverse applications and websites. Its wide array of tools and services makes it a great resource for development, deployment, and innovation.

2. CMW Platform (NPS: +98%)

  • Why users love it: CMW Platform enables digital transformation without requiring coding. It allows businesses to easily implement and adapt digital solutions.

3. Laserfiche (NPS: +97%)

  • Why users love it: Laserfiche helps organizations digitally transform their operations and manage content intelligently. Artificial intelligence-powered solutions improve efficiency and productivity.

4. TeamViewer (NPS: +97%)

  • Why users love it: When immediate IT support is needed or quick access to IT systems is essential, TeamViewer provides secure and reliable remote access capabilities.

5. Calendly (NPS: +97%)

  • Why users love it: Calendly streamlines the scheduling process. Rather than sending emails back and forth, Calendly makes setting meetings efficient and professional.

6. Cognism (NPS: +97%)

  • Why users love it: Cognism helps businesses discover and engage with the people who can make a difference. Their sales acceleration platform uses AI to highlight promising opportunities.

7. HubSpot Sales Hub (NPS: +96%)

  • Why users love it: HubSpot Sales Hub leverages AI to help sales teams build pipelines, nurture leads, and close deals more efficiently.

8. Canva Teams (NPS: +96%)

  • Why users love it: Canva Teams simplifies design and collaboration, making it easy for growing teams to create stunning visuals and marketing materials.

9. AnyDesk (NPS: +96%)

  • Why users love it: AnyDesk provides fast, secure, and reliable remote desktop access with minimal latency for a seamless user experience.

10. Microsoft Authenticator (NPS: +96%)

  • Why users love it: Microsoft Authenticator offers a password-free way to access your Microsoft accounts, improving security and convenience.

Why “Most Loved” Matters

In a world overflowing with software options, finding solutions that genuinely resonate with users is crucial. As Emily Wright, senior research analyst at Info-Tech Research Group, points out, user satisfaction translates to stronger engagement, adoption, and customer lifetime value.

Info-Tech Research Group has announced its list of the most loved software solutions, based on extensive feedback collected through its SoftwareReviews platform from users across 270 software categories. (CNW Group/Info-Tech Research Group)

This list provides a great starting point for identifying software that not only delivers on its promises but also fosters a positive and productive user experience. Stop settling for functional; start looking for loved!


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