Tired of marketing hype and vendor promises? Finding the right software for your business shouldn’t be a guessing game.
Info-Tech Research Group just released its “Most Loved” software solutions list, and it’s based on real user feedback. This means these aren’t just feature-rich platforms; they’re the ones that truly deliver exceptional user experiences and drive results.
Here’s a breakdown of the top 10 solutions that users are raving about (in ranked order!):
1. Google Cloud (NPS: +98%)
- Why users love it: Google Cloud offers a phenomenal foundation for businesses looking to build and scale diverse applications and websites. Its wide array of tools and services makes it a great resource for development, deployment, and innovation.
2. CMW Platform (NPS: +98%)
- Why users love it: CMW Platform enables digital transformation without requiring coding. It allows businesses to easily implement and adapt digital solutions.
3. Laserfiche (NPS: +97%)
- Why users love it: Laserfiche helps organizations digitally transform their operations and manage content intelligently. Artificial intelligence-powered solutions improve efficiency and productivity.
4. TeamViewer (NPS: +97%)
- Why users love it: When immediate IT support is needed or quick access to IT systems is essential, TeamViewer provides secure and reliable remote access capabilities.
5. Calendly (NPS: +97%)
- Why users love it: Calendly streamlines the scheduling process. Rather than sending emails back and forth, Calendly makes setting meetings efficient and professional.
6. Cognism (NPS: +97%)
- Why users love it: Cognism helps businesses discover and engage with the people who can make a difference. Their sales acceleration platform uses AI to highlight promising opportunities.
7. HubSpot Sales Hub (NPS: +96%)
- Why users love it: HubSpot Sales Hub leverages AI to help sales teams build pipelines, nurture leads, and close deals more efficiently.
8. Canva Teams (NPS: +96%)
- Why users love it: Canva Teams simplifies design and collaboration, making it easy for growing teams to create stunning visuals and marketing materials.
9. AnyDesk (NPS: +96%)
- Why users love it: AnyDesk provides fast, secure, and reliable remote desktop access with minimal latency for a seamless user experience.
10. Microsoft Authenticator (NPS: +96%)
- Why users love it: Microsoft Authenticator offers a password-free way to access your Microsoft accounts, improving security and convenience.
Why “Most Loved” Matters
In a world overflowing with software options, finding solutions that genuinely resonate with users is crucial. As Emily Wright, senior research analyst at Info-Tech Research Group, points out, user satisfaction translates to stronger engagement, adoption, and customer lifetime value.

This list provides a great starting point for identifying software that not only delivers on its promises but also fosters a positive and productive user experience. Stop settling for functional; start looking for loved!
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